SHIPPING POLICY

We know you’re eager to receive your new outfits – and we’re committed to getting them to you quickly and safely.

5.1 Processing Time

• Orders are typically processed within 1–2 business days (excluding weekends and public holidays). From our operating facility atHubei Qingzhi Mu Technology Co. Shop 1, 3rd Floor, Shop 15, Liaoyuan Yuefu Zone 5, Yongfeng Street, Hanyang District, Wuhan City, Hubei Province, China (-148)

• You will receive a shipping confirmation with a tracking number once your order leaves our warehouse.

5.2 Shipping Methods & Delivery Times

• Standard Shipping (5–7 business days): Free for orders over $75; otherwise $6.99.

• Expedited Shipping (2–3 business days): Calculated at checkout (starting at $14.99).

• Overnight Shipping (1 business day): Available for select ZIP codes – please contact us for a quote.

Note: Delivery times are estimates and may be affected by carrier delays, weather, or peak seasons.

5.3 Shipping Destinations

We currently ship to all 50 U.S. states and APO/FPO addresses. International shipping is not available at this time, but we are working on expanding.

5.4 Order Tracking

Once shipped, you will receive a tracking link via email. You can also track your order in your account dashboard (if registered).

5.5 Damaged or Lost Items

If your package arrives damaged, please contact us within 48 hours with photos of the box and garment. We will file a claim with the carrier and arrange a replacement or refund promptly. For lost packages, we will work with the carrier to locate them – if not delivered within 10 days past the estimated date, we will issue a full refund or reship.